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Delivery Information

Goods are sent out using reputable carriers such as Royal Mail or Transworld, but we may from time to time use others. Delivery charges do vary on each item as listed on our site. All orders received after 3.00pm, unless otherwise stated, will be processed the next working day.

Payment

We accept payment online via Paypal or Stripe

Privacy and Security

We are committed to protecting your privacy. We collect information simply to process your order and provide you with the best possible service. If you find any inaccuracies in your details, please let us know and we will delete or correct them as soon as possible. You can request to go on our mailing list or unsubscribe from any of our email updates at any time.

We at Mr Cad promise not to pass your details on to any third party. If you have any questions or comments about privacy, please email us.  The type of information we will collect about you includes: your name, address, telephone number and email address plus your credit/debit card details for payment. We do not store credit card details electronically or otherwise and they are destroyed once your purchase has been made.

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

Errors and Omissions

We make every effort to ensure that the information on this site is accurate and up to date. If you find an error please let us know and we will promptly correct it.

Please call the shop before coming in to purchase a used item as the turnover is very fast and this way we can ensure the item is there and that it is reserved for you.

Specifications and product descriptions are for guidance only and cannot be guaranteed for total accuracy.

We reserve the right to withdraw any item from sale, at any point prior to dispatch, for whatever reason and refund the amount paid in full. If this situation arises we will contact you by return.

 

Returns and Refunds of second hand equipment

All second hand equipment comes with a 90 day warranty, parts and labour. If for any reason you are unsatisfied with a second hand item you have purchased from us please do not hesitate to come in or contact us to discuss further together with your receipt, the only stipulation being that the item is in the same condition as it was purchased.

This returns policy does not affect your statutory rights. Details of your statutory rights are available from the Citizens Advice Bureau or Consumer Direct.

Shipping

Mr Cad Photographic ships to all parts of the world. When shipping you have differing options which are charged according to weight and value of the item ordered. You can email or telephone us for a quote.

Please note that we must be notified of the circumstances surrounding a return prior to the goods being shipped or brought back to us.

Return Address

If wanting to return something to us please be so kind as to ship to:

Mr Cad, 12 Upper Tachbrook Street, London SW1V 1SH

Licence

You are permitted to print or download extracts from our Website for your own use. The copyright and other property rights relating to our website is owned by Mr Cad photographic.

Contacting Us

Should you require any assistance or need to contact us our details are:

Mr Cad Photographic

sales@mrcad.co.uk

or Telephone us on 02086848282

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